Point it at the journey.
Signing up, discovering a feature, or completing checkout. Give Meerkat a starting URL and the task, written the way a customer would say it.
AI usability testing, in a real browser
Meerkat’s AI personas use your product the way your customers would. See what makes sense to them, what confuses them, and where they get stuck, with the screenshot and a suggested fix for each.
Results in minutes. 10,000 free credits to start, no card. Point sign-up flows at staging.
An illustration of a run. The finding, the fix and the persona’s words are in the format Meerkat writes; the booking site is made up. Read a real report ↗
Your next customer is seeing it for the first time. A confusing label. A dead end on mobile. One extra step before the good part. Meerkat helps you spot the small things that get in the way, before you ship them.
Signing up, discovering a feature, or completing checkout. Give Meerkat a starting URL and the task, written the way a customer would say it.
Choose AI personas with different experience, patience, and devices. The same journey can be straightforward for one and confusing for another.
Problems worst first, in the personas’ own words, with a screenshot and a suggested fix for each. Make a change, then run the journey again.
The account page says “Free to start” but does not explain what is free, usage limits, or what paid use costs.FixAdd a visible Pricing link with the free allowance, paid prices, and when charges begin.From the real example report ↗
Runs are cheap. The memory between them is the point.
No. A Meerkat report comes from AI personas, not from research with human participants. It helps surface friction worth investigating, so you can make better use of your time with real users.
AI personas attempt tasks in your actual product using a browser. You get evidence of what they did, where they stalled, and what could improve. Their behavior is simulated; the interface and the actions are real. This complements research with real customers.
Browser-based journeys such as sign-up, onboarding, checkout, and first visits. Use a template or describe a custom task. For flows behind a login, you can sign in yourself before handing the browser to a persona.
Use staging for flows that create accounts, place orders, or change data. The personas take real actions in a browser. Screenshots are stored with the report and sent to the model, so use test accounts without sensitive customer data.